How to order a burst speed for your service

How to order a burst speed for your service



How to order a burst speed for your service


  1. Once logged in to the Horizon portal with your account you navigate to “Services” and select the service you wish to Burst the speed. 




  1. Select the Burst Speed Button



  1. Fill in the following details:
  1. “Order Name” a meaningful description (e.g. Burst for end-of-month work)
  2. “Burst Speed Plan” (select between Small–Medium-Large)
  3. “Start Date” is the day you wish to start the burst. If you select the current date, then Bursting will apply ASAP.
  4. “End Date” select the date you wish to end the Burst speed. (Note Burst speeds are given in 24h increments, so any selection will apply at 11:59 pm local time.
  5. “Detail/Note” any details you wish to record for future reference.   


Press Next Button  


  1. You can now review your request before creating your order. 




  1. You will now be presented with an overview of the burst cost for approval. Please confirm and “Create Burst Speed Order.”



  1. Your order is now complete.



  1. You can review your order under “Orders”



  1. Your service will also display details about your Burst dates




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