How to order a burst speed for your service
- Once logged in to the Horizon portal with your account you navigate to “Services” and select the service you wish to Burst the speed.

- Select the Burst Speed Button

- Fill in the following details:
- “Order Name” a meaningful description (e.g. Burst for end-of-month work)
- “Burst Speed Plan” (select between Small–Medium-Large)
- “Start Date” is the day you wish to start the burst. If you select the current date, then Bursting will apply ASAP.
- “End Date” select the date you wish to end the Burst speed. (Note Burst speeds are given in 24h increments, so any selection will apply at 11:59 pm local time.
- “Detail/Note” any details you wish to record for future reference.

Press Next Button
- You can now review your request before creating your order.


- You will now be presented with an overview of the burst cost for approval. Please confirm and “Create Burst Speed Order.”
- Your order is now complete.

- You can review your order under “Orders”

- Your service will also display details about your Burst dates
